Refund Policy

REFUND POLICY

MyHabitPlanner
Last Updated: October 2026

Thank you for choosing MyHabitPlanner. We want you to feel confident before purchasing our digital products. Please read this Refund Policy carefully before completing your purchase.

1. Digital Products

All products sold by MyHabitPlanner are 100% digital products.

No physical product will be shipped or delivered by the courier. After successful payment, the purchased digital files are made available for access and download.

Because digital products can be downloaded, saved, copied, and used electronically, they cannot be physically returned.

2. Refunds & Cancellations

Due to the digital nature of our products, refunds and cancellations are generally not available once the digital product has been accessed, downloaded, or made available to you after purchase.

Please review the product description, included items, previews, and other available information carefully before completing your purchase.

By completing a purchase, you acknowledge that you are purchasing a digital product and understand this Refund Policy.

3. Before Purchasing

If you have any questions about the product, its contents, format, compatibility, or how it works, we encourage you to contact us before making your purchase.

We will be happy to clarify your questions so that you can make an informed purchasing decision.

4. Download or Access Problems

If you have successfully purchased a product but experience a genuine technical problem accessing or downloading your files, please contact our support team.

We will make reasonable efforts to help you access your purchased product and resolve the technical issue.

Please contact us with:

  • Your name

  • Email address used for the purchase

  • Order or transaction details

  • A brief description of the problem

  • Screenshot of the error, if applicable

Technical assistance does not automatically constitute a refund.

5. Duplicate Purchases

If you accidentally purchase the same digital product more than once, please contact us as soon as possible with the relevant order details.

Any request relating to a duplicate purchase will be reviewed based on the circumstances, including whether the duplicate product has already been accessed or downloaded.

6. Incorrect Purchase

Please make sure that you select the correct product before completing your purchase.

If you purchase a product by mistake or change your mind after purchase, a refund is generally not provided where the digital product has already been made available, accessed, or downloaded.

7. Product Quality & Personal Expectations

Refunds are generally not provided because of:

  • Change of mind

  • Personal preference

  • Failure to use the product

  • Failure to achieve expected personal results

  • Not liking the design, format, or layout after purchase

  • Purchasing without reviewing the available product information

  • Lack of a suitable device, software, printer, or internet connection

Our products are designed as educational, organizational, and habit-building resources. Individual experiences and results may vary.

8. Legal Rights

Nothing in this Refund Policy is intended to exclude, restrict, or override any consumer rights or other rights that cannot legally be excluded or limited under applicable law.

Where applicable law requires a refund, replacement, remedy, or other consumer protection, those rights will continue to apply.

9. Refunds Approved by MyHabitPlanner

If MyHabitPlanner agrees to provide a refund in a particular case, the refund will generally be processed through the original payment method or through the applicable payment/checkout provider, subject to that provider’s procedures and timelines.

The time taken for the refunded amount to appear in your account may depend on your bank, card issuer, payment provider, or other financial institution.

10. How to Contact Us

If you experience a problem with your purchase or digital access, please contact our customer support team, details provided in contact us. 

11. Policy Updates

MyHabitPlanner may update this Refund Policy from time to time to reflect changes in our products, services, business practices, or applicable requirements.

The updated version will be published on this page with a revised “Last Updated” date.

12. Acceptance

By completing a purchase from MyHabitPlanner, you acknowledge that:

  • The product is 100% digital.

  • No physical product will be shipped.

  • Digital access is provided after successful payment.

  • You have reviewed the available product information before purchasing.

  • Refunds and cancellations are generally not available after digital access, download, or availability of the product, subject to applicable law.

  • Technical access issues can be reported to our support team for assistance.

  • The product is provided for personal use in accordance with the Terms & Conditions.

Thank you for choosing MyHabitPlanner.